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Privacy policy

Fonoma Privacy Policy & Cookies Statement

About us (“Website”) is operated by Fonoma, LLC. Our EIN number is 461212312 and our address is:

1887 Whitney Mesa Dr #1237
Henderson, NV 89014
United States

What is Fonoma’s privacy policy & cookies statement?

At Fonoma, we always respect our members’ privacy & personal information and we take this matter very seriously. That’s why we always comply with the obligations that are laid out under data protection laws. We want you to know every single detail of our privacy policy & cookies statement so that you can know exactly how we use any personal data that you provide us with. We recommend that you read the privacy & cookies statement carefully. Please note that by visiting and registering on the Website, you are accepting the terms of this privacy & cookies statement.

Data Collected

What data does fonoma collect?

There are two types of data that we collect:

“Personal Data” – This is information that identifies you or can be used to identify you. We may collect and process the following Personal Data about you:

  • Your name
  • Your email address
  • The last four digits and expiration date of your credit cards
  • Your IP address
  • Other information you provide by filling in forms on our Website
  • Links to your Meta or Google Avatar picture if you choose to login with Google or Meta account
  • We may also ask for information if you report a problem with our Website or App
  • If you contact us we may keep a record of that correspondence
  • Details of the recharge transactions you carry out on, and your visits to, the Website

When you install the Fonoma app, you’ll also be asked to allow us access to your mobile device’s address book. A copy of the phone numbers, names and, if applicable, account identifiers for Nauta services, of all your contacts (whether they are a Fonoma customer or not – but only name, phone number and Nauta account identifier) will be collected in order for us to provide functionality and administer our services. We’ll not upload your mobile device’s full address book to our servers, the data will be stored locally on your device. Only the data of the contacts you send a recharge will be uploaded.

“Non-Personal Data” – Like most other websites, fonoma gathers statistical and analytical information. This is what we call Non-Personal Data. Unlike Personal Data, this information cannot be used to identify or contact you. Examples of Non-Personal Data include browser types and other anonymous statistical data involving the use of our Website.

How do we use your Personal Data?

We can use this data for the following:

  • To be able to send the recharge that you have requested and to process any payment connected with that recharge request
  • To contact you if it’s required in relation to the recharge that you have sent or to reply to any communications that you might have sent us
  • To provide you with information on new features or promotions that might interest you
  • To notify you about any changes to our Website or service
  • To ensure that content on our Website is presented in the most effective manner for you and your computer
  • To provide you with customer support
  • For security and fraud prevention purposes

Why does fonoma collect this Non-Personal Data?

At fonoma we are always looking to improve and help our users as much as possible and collecting this data is an important way of achieving this. We want to get a better understanding of where our users come from, what they like or don’t like about the site, in order to better serve our users.


What is a Cookie?

A cookie is a small text file of letters and numbers that is stored by the browser on your computer when you visit certain websites. A cookie allows a website to distinguish your computer from other users’ computers.

Do Cookies hold my Personal Data?

Generally speaking, cookies do not contain Personal Data unless you have already given this information to the Website.

What Type of Cookies Does the Website Use and For What Purposes?

The Website uses cookies which fall into the following categories:

  • Strictly Necessary Cookies These allow you to remain logged in for the duration of your visit to the Website and enable you to take actions without having to login again.
  • Functional Cookies These allow the Website to remember certain details about the choices you make (e.g. the language with which you are browsing the Website, your default currency for recharges, etc) to provide you with a better experience of using the Website.
  • Analytical Cookies These allow us to recognize and count the number of visitors to the Website. They also allow us to calculate how long you spend on the Website and to see how you arrived at the Website. They help fonoma to improve the way the Website works.

Can I block or delete Cookies?

Yes you can if that is what you choose to do. Note that this may make it less convenient for you to use our Website and in some situations you may not be able to send recharges.

How to disable Cookies?

For information on how to disable cookies from some of the more popular web browsers visit this site.

Direct Marketing

Will fonoma use my Personal Data for direct marketing purposes?

Where you have consented, we may use your Personal Data to send you information by email relating to our services and promotions which may be of interest to you.

Can I opt-out/unsubscribe?

You can also opt-out at any time, free of charge, by using the unsubscribe facility in the email that fonoma sends to you or by sending an email to [email protected].

Other Questions

Where is my Personal Data held?

Your Personal Data is held on Google Cloud Datastore in servers located in the United States.

Can I update, correct or erase my Personal Data?

Under account/settings you may modify your name, password, profile picture, etc or delete your account. Alternatively, you may tell us about any changes or inaccuracies in your Personal Data and we will update, correct or erase your Personal Data as requested. There is no charge for this and we will comply with your request as soon as practicable and in any event within not more than 15 days of receipt of your request.

Please contact us at [email protected] or at 1887 Whitney Mesa Dr #1237 Henderson, NV 89014 United States.

Can Fonoma change its privacy policy & cookies statement?

Any changes to fonoma’s privacy policy & cookies statement will be posted clearly on our Website. We do this because we always want our users to know exactly what information we collect, how we use it, and under what circumstances, if any, we disclose it. If we ever decide to use Personal Data in a manner that is different from what has previously been stated then we will notify you by email. You will have a choice as to whether or not we can use your information in this new manner.

How can I get in contact with fonoma?

If you have any questions about your Personal Data, this privacy policy & cookies statement or any complaints then please email us at [email protected].